This is the till a cashier or waiter uses to take an order, send it to the kitchen and take payment.
Each picture below shows a screen or pop-up exactly as the app shows it on 20 Oct 2026, with a short note on what it is for.
Words in {curly brackets} are filled in by the app (a dish, a table, an amount). Keys like [F9] are the default keyboard shortcuts; your store can change them.
Shows when you press KOT. Add a note for the cook if needed, then Send.
Confirms the ticket went to the kitchen and to which stations. If no station is set up it says so.
Shows when you press Hold. Keep or change the label, then Hold order; find it later under Held.
From New order. Dine-In takes you to the floor to pick a table; the others start an empty order here.
Dine-In only: you pressed Settle but some dishes were never sent. Usually choose Send and pay.
From ⋮ → Kitchen alert. Tell the kitchen about an allergy or an occasion; it shows at the top of the order's tickets.
From ⋮ → Bill remark. A note that prints on the guest's bill only.
You pressed Back with dishes not yet saved. Stay keeps them.
You tapped a dish the kitchen has stopped for today. It cannot be added.
Open these from the ⋮ on a line in the order.
Remove a dish from the bill. If it was already sent to the kitchen, a manager may need to approve.
Only for dishes allowed a custom price, before they are sent and before any payment.
Give a dish free. Staff below manager need a manager's approval.
For a sent dish that went wrong. Managers and supervisors only.
From ⋮ → Reprint KOT on the till, or Print KOT copy in Held orders.
From Order type & customer. Adds a guest and links them to the bill.
You picked a table that already has a bill.
You pressed Resume on a held bill while another order is half-done.
From Held orders → Discard. Lists any food already cooking.
In Payment → Due / Credit, when the guest left without paying.
In Payment, when one guest at a table wants their own bill.
In Payment, when everything on the bill was given free.
In Bill preview, when you print a bill a second time.
In Bill preview → Send, for a paid bill.
In Bill preview on a paid bill. Refunds the bill in full so you can ring it again correctly.
Last check before a table move. Merges and item moves have a similar check.